We Keep Your Equipment Performing!

Today’s high-tech copiers and printers have been improved upon by leaps and bounds, offering improved reliability and increased performance over the copiers of yesterday. But even so, office equipment still requires service and preventative maintenance to keep it in top working condition. Our service agreements extend the life of your copiers and printers, protecting your investment, while keeping your office up and running in the event of a malfunction.

Our service department monitors your equipment on a regular basis to pinpoint possible problems. ABS utilizes a tracking software that allows inventory management, service dispatch management, and equipment histories. This allows technicians to run reports that show all important information about your account and equipment, such as: age, performance, usage, and condition, etc. We work with you to keep one step ahead of malfunctions, working daily behind the scenes to deliver preventive steps that help avoid disruptions in your work-flow.

ABS Service Technicians attend exhaustive manufacturers’ training courses on all equipment before receiving certification. We also have Product specialists who are a major part of our service organization, available to troubleshoot problems with other technicians. ABS is very proud of our tenured service team. Our technicians have many diagnostic and repair tools at their disposal to make sure you receive service in a timely manner. These tools increase response rate and uptime. Each of our technicians are dispatched using two-way push-to-talk radios. This enables us to improve the coordination of technicians in the field.

With all this available, why would you even consider calling another company?

Thank you for the opportunity to serve you.

Randy Cotton - Service Manager

Please contact us now for a free consultation and needs analysis.